We at RPE Consulting believe our agreement with you, our customer, is simple — we will provide services, all we ask is that you pay us when you receive our invoice.

The following are the terms and conditions pursuant to invoices generated by RPE Consulting LLC (“us”, “we”, or “our”) that shall payable by the Customer (“you”) for services or products rendered.

Upon ordering services and/or products from us, you agree, on behalf of yourself, your company, and/or both, to the terms herein stated.

1.        Invoices

1.1.      All invoice monetary sums are in United States Dollars (“USD”), and we will only accept payment in USD.

1.2.      We may invoice you at the beginning, after a measurable amount of labor is performed, after a milestone is reached, and/or at the conclusion of any project, depending on the nature of the project.

1.3.      We may require a down payment for certain service projected to be invoice greater than $1000.00 USD.

1.4.      We will invoice you immediately for any other service and/or product.

1.5.      Special and/or custom orders require a non-refundable deposit on order. Balance is due according to any terms you have been provided. Cancellation of these types of orders will forfeit the deposit to us. 

1.6.      We will send your invoice to you via email OR send you an invoice via U.S. Postal Service, which ever you prefer. You will be responsible for receipt of the invoice.  Unless you have been provided net terms in writing, all invoices are due and payable upon receipt.

1.7.      We will require IMMEDIATE PAYMENT if you have missed two or more due dates on any invoice within a ONE (1) year revolving period, regardless of any terms we have provided you. 

2.        Your Obligations

2.1.      You agree to provide prompt payment of any invoice.

2.2.      All payments should be payable to RPE Consulting LLC and sent to the address on the invoice.

2.2.1.    Payments are due in our office by 5:00 p.m. U.S. Central Time on the due date displayed on the invoice

2.2.2.    You must notify us of any dispute in WRITING by email or letter by 5:00 p.m. U.S. Central Time on the due date displayed. We will investigate the dispute. Upon conclusion of the investigation:

2.2.2.1.    we will discount the disputed amount from the invoice and provide you a new due date, in accordance to any terms we have provided you, if we find your dispute valid OR;

2.2.2.2.    we will enforce the original amounts of the invoice. Any late fees will be the responsibility of you and will be assessed at the conclusion of our investigation and will be added to the invoice. We will the resend the invoice to you, with payment demanded immediately.

2.3.     YOU ARE SOLELY RESPONSIBLE FOR ENSURING PROMPT PAYMENT.

2.4.      You may choose to pay your invoices by cash, check, or credit card.

2.4.1.    Check payments will not be accepted by you if you have had two or more checks returned in a ONE (1) year revolving period;

2.4.2.    Credit Card payments over $200.00 USD are subject to a 4.5% fee charged at the time of the payment, unless there is a written agreement waiving the fee at the time of the payment.

3.        Check Return and Credit Card Declines

3.1.      Checks returned to our financial institution for any means will be subject to fees and will be in addition to your invoice total.

3.2.      Check return fees shall use the following schedule:

3.2.1.    Checks in the amount of $150.00 USD or less are subject to a $39.00 USD administrative fee plus any costs charged by our financial institution;

3.2.2.    Checks in the amount of $150.01 USD or greater are subject to a $59.00 USD administrative fee plus any costs charged by our financial institution.

3.3.      YOU ARE RESPONSIBLE FOR PAYMENT OF RETURN CHECK FEES. ANY CHECK KNOWINGLY WRITTEN ON A CLOSED ACCOUNT AND/OR KNOWINGLY HAVE INSUFFICIENT FUNDS WILL BE PROVIDED TO THE BROWN COUNTY WISCONSIN DISTRICT ATTORNEY AND/OR THE WISCONSIN DISCTRICT ATTORNEY FOR PROSECUTION AND RESTITUTION.

3.4.      Credit Card payments that decline are subject to a $30.00 USD fee and will be in addition to your invoice total.

3.4.1.    If Credit Card information stored on file with us is declined due to EXPIRED information, we will contact you to update the information. You will NOT be subject to a fee.

4.        Late Payments

4.1.      You are subject to late fees, as stated herein, for failure to pay an invoice in total and on time.

4.1.1.    You will be charged a 5% fee of the late invoice total for your first late payment within a ONE (1) year revolving period, with a minimum administrative fee of $60.00 USD;

4.1.2.    You will be charged a $90 USD plus 10% of the invoice total in administrative fees for your second and subsequent late payment within a ONE (1) year revolving period, with a minimum fee of $100.00 USD.   

5.        Collection

5.1.      If you refuse to pay us or do not respond to contacts for payment, we will make every effort afforded to us by law. You will be liable for all costs incurred in the attempt to collect a debt from you. Collections may be governed under the Fair Debt Collection Practices Act.

5.1.1.    Our debt collections are handled by a third-party provider. Any invoice that is older than 61 days and greater than $500.00 USD will be subject to collections and your information will be provided to the third-party provider.

5.1.2.    Once we begin a debt collection against you by notifying our third-party provider, we will no longer accept payment from you for the invoice(s) transferred. You will be required to pay the provider the invoice amount(s) due, plus any fees from the provider.

5.1.3.    Our debt collection actions will negatively effect upon credit scores and other industry ratings used for payment fitness.

5.1.4.    Should any invoice you owe be transferred to collections, we reserve the right to also transfer and collect any current invoices due, except where such practice violates law.

5.1.5.    We reserve the right and privilege to place liens against any and/or all properties owned by you.

5.1.6.    We reserve the right and privilege to place contractors liens against any and/or all properties we have performed services and/or supplied products, when such locations are subject to the collection action.

5.1.7.    We reserve the right to transfer any and/or all liens to our collection provider.

6.        Entire Agreement

6.1.      This agreement, including attachment(s) hereto, constitutes the entire agreement of the parties. This agreement supersedes all prior agreements to the subject matter hereof.

6.2.      This agreement may not be added to, modified, superseded, or otherwise altered, except by us with a notice of change sent to you. Our representatives (including management personnel, employees, and agents) have no authority to waive or amend this agreement, or any part of it, and no authority to make promises, representations, or agreements that impose duties or obligations on us unless in writing.

6.3.      If any provision of this agreement is held to be illegal, invalid or unenforceable, such provision will be fully severable and this agreement will be construed an enforced as if such illegal, invalid, or unenforceable provision had never comprised a part hereof, and the remaining provisions hereof will remain in full force and effect and will not be affected by the illegal, invalid, or unenforceable provision or by its severance.

6.4.      This agreement is governed under the laws of the State of Wisconsin and United States of America. You agree that the courts of Brown County, Wisconsin, United States of America have exclusive jurisdiction for any disputes for the matters stated herein.